Refund policy

Return Policy – Naturology Skin™

At Naturology Skin™, we create small-batch, organic skincare products that are free from synthetic preservatives. Due to the sensitive, perishable nature of our formulations, all sales are final.

🧴 Final Sale Policy

To protect the integrity and safety of our products and customers:

• All skincare products are final sale and non-returnable, even if unopened.

• We are unable to accept returns or exchanges due to the risk of contamination or improper storage once products leave our facility.

• This policy ensures that every product we sell is fresh, uncompromised, and held to the highest safety standards.

📦 Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at care@naturologycentre.com within 48 hours of delivery. Include your order number, a description of the issue, and clear photos of the packaging and item. We’ll resolve the issue promptly.

📌 Important Notes

• Please double-check your order details before confirming your purchase.

• Shipping fees are non-refundable.

We thank you for supporting clean, Canadian-crafted skincare. If you have any questions, feel free to reach out:
📧 care@naturologycentre.com